REGIONAL MULTI-LINE ADJUSTING FIRM & NATIONWIDE
LIABILITY CLAIMS HANDLING

Roanoke Valley Claims Service is a Regional Multi-Line Adjusting Firm servicing Insurance Carriers, Self-Insured Entities, Third Party Administrators and Municipalities across
25 STATES and the District of Columbia!
NATIONWIDE coverage for Casualty assignments.

our services

We always strive for excellent results and do our best to meet each of our clients’ needs.

Helpful Resources

Helpful Resources 2/23/21This time of year shows us how the stack of dominoes fall. Winter weather hits, power outages drop...
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Cargo Assignments

Cargo Assignments We offer Cargo Inspections and Cargo Dispositions in all of our Service Areas (Alabama, Arkansas, California, Delaware, Florida,...
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Heavy Equipment and Auto Physical Damage

Heavy Equipment and Auto Physical Damage RVCS offers Heavy Equipment Appraisals for Tractor/Trailers, Forestry Equipment, Agricultural Equipment, Mechanical Inspections and...
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Mediation

Mediation RVCS offers Mediation Services in all of our Service Areas. Mediation is a way to resolve claims between the...
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Trial Monitoring

Trial Monitoring Let RVCS be your eyes and ears in the courtroom. Our experienced, trained adjusters will report to you...
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Casualty Assignments

Casualty Assignments RVCS has a fully dedicated Liability Division of trained and experienced liability/casualty adjusters that handles claims across the...
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Residential Property Assignments

Residential Property Assignments RVCS offers a wide variety of residential property assignments across a 25-state region. We are regularly adding...
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You can calculate your mileage by selecting the service area pin and clicking on Directions "from here" option.

WHO WE ARE

A LITTLE HISTORY: Roanoke Valley Claims Service was formed in 1999 as a one man operation servicing clients
within a 100 mile radius of Roanoke, Virginia. In 2007 Court Enterprises, Inc., formed by Charles Witt, SCLA, AIC, AIS, a
claims veteran, who at that time had more than 25 years of experience, purchased the name and assets of Roanoke
Valley Claims Service.

Since that purchase RVCS has grown into a Super-Regional Multi-Line Adjusting Firm servicing Insurance Carriers, Self-
Insured Entities, Third Party Administrators and Municipalities across 25 STATES and the District of Columbia! In
addition, RVCS has a fully dedicated division of Casualty Adjusters handling Liability/Casualty Claims across the
country.

WHAT OUR CLIENTS and their customers say

See what other people say about our company and what they think about our services.
claims, Hanover fire & casualty

“We are thrilled that we have a great working relationship with RVCS, it has been a great match for us.”

Elizabeth R.

Hanover Fire & Casualty
claims, Maine Mutual Group Insurance

“Fantastic Job on this claim. Organized, fair, quick… what more could I ask for? Cases like this involving multiple commercial parties tend to be the ones that slip away from our grip and then quickly grow worse.  You never let that happen. Thank you.”

Susan L.

MMG Insurance
claims, Goodville Mutual Logo

“Thank you so much for your help and guidance through this process. I am so grateful for the advice you offered during our initial adjustment and for the care with which you structured our claim with Goodville. It’s too bad you can’t recommend insurance adjusters to friends and family, but you’d definitely get my referral!”

Shanna M.

Goodville Mutual Policyholder
claims, rockingham

“Thank you for taking great care of our insureds. We appreciate it.”

Amy S.

Rockingham Insurance Group
claims, State Auto Insurance Logo

“Last week, I received two phone calls from different customers regarding your adjuster. Both of the callers stated he was on time, courteous, and extremely thorough while estimating the damage to their homes. Both callers extolled the pleasant demeanor and professionalism shown by your adjuster.”

Chistopher S.

State Auto Insurance Companies
claims, Mercury Casualty Company

“I felt that you need to know how much I love my RVCS Adjusters. We have built such a wonderful rapport. Anytime, I call them,  they call back, I ask them to swing by and look at something again and it’s never a problem. All the Adjusters are professional and nice. The office staff are also polite and efficient.”

Margaret W.

Mercury Casualty Company
claims, Home Office

OUR MISSION

RVCS exists to serve you. Whatever your needs are.

That’s it! We don’t TELL you what we can do for you, or how we’re going to give it to you.

We ASK what you need from us, and in what format you want it; then, we work with you as a partner to provide a prompt, professional product at a fair price.

AFFILIATED ASSOCIATIONS & TECHNOLOGY / PROGRAMS

claims, am best
claims, naiia, independent adjusters
claims, tida, trucking defense
claims, xactimate, xactanalysis, xactware
claims, mitchell, truck est
claims, xactimate, xactanalysis, xactware
claims, filetrac
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