Who We Are

A LITTLE HISTORY: Roanoke Valley Claims Service was formed in 1999 as a one man operation servicing clients
within a 100 mile radius of Roanoke, Virginia. In 2007 Court Enterprises, Inc., formed by Charles Witt, SCLA, AIC, AIS, a
claims veteran, who at that time had more than 25 years of experience, purchased the name and assets of Roanoke
Valley Claims Service.

Since that purchase RVCS has grown into a Super-Regional Multi-Line Adjusting Firm servicing Insurance Carriers, Self-
Insured Entities, Third Party Administrators and Municipalities across 25 STATES and the District of Columbia! In
addition, RVCS has a fully dedicated division of casualty adjusters handling Liability/Casualty Claims across the
country.

Our Mission: RVCS exists to serve you. Whatever your needs!

That’s it! We don’t TELL you what we can do for you, or how we’re going to give it to you.
We ASK what you need from us, and in what format you want it; then,
we work with you as a partner to provide a prompt, professional product at a fair price.

Meet Your Management Staff

Charles Witt CEO/President, claims, rvcs

Charles Witt, SCLA, AIC, AIS – President/CEO

Charles has 40 years of  multi-line adjusting and
management experience, including 23 years with regional and national insurance
carriers. As a carrier staff person Charles held positions ranging from
Adjuster, to General Adjuster and from Litigation Manager, to Claims Manager.
Charles’ last carrier position was Vice President of Claims for a regional Mutual Carrier in the Northeast. .

With the purchase of RVCS in 2007 Charles also has
16+  on the Independent Adjusting side 

Martine Smith - Property Claims Manager

Marti has 20 years of service with National and
Regional Insurance carriers, specializing in Commercial, Agriculture and
Residential and Casualty arenas. She has 24 years’ experience as a multi-line
adjuster for National and Regional Independent Adjusting firms and is now the
Claims Manager for RVCS.

Marti Smith, Claims Manager, rvcs, claims
Charles Matthew Liability Manager, claims

Charles Matthew, AIC - Liability Claims Mngr/Gen.Adjuster

Charlie has 33+ years experience as a multi-line adjuster and manager handling Residential and Commercial property losses, Heavy Equipment , Personal Auto , Cargo and a full range of liability related claims.

Associations

We are fortunate to have a very diverse client base across all the states we service. To understand the sometimes unique needs of our clients and the industries they represent, we believe it’s important to belong to, and/or participate in the industry association(s) that are relevant to our clients. Below is a list of the various associations we are either members of, and/or support.

National Association of Independent Insurance Adjusters – NAIIA www.naiia.com

National Association of Mutual Insurance Companies – NAMIC www.namic.org

Virginia Association of Mutual Insurance Companies – VAMIC www.vamic.org

Pennsylvania Association of Mutual Insurance Companies – PAMIC www.pamic.org

Ohio Association of Mutual Insurance Companies – OAMIC http://oamic.org/

West Virginia Association of Mutual Insurance Companies – WVAMIC www.wvmic.com

Trucking Insurance Defense Association – TIDA www.tida.org

Virginia State Claims Association www.virginiastateclaims.com

Roanoke Claims Association www.virginiastateclaims.com/Roanoke.html

Lynchburg Claims Association www.virginiastateclaims.com/Lynchburg.html

Mid-Valley Claims Association www.midvalleyclaims.org

AFFILIATED ASSOCIATIONS & TECHNOLOGY / PROGRAMS

claims, am best
claims, naiia, independent adjusters
claims, tida, trucking defense
claims, xactimate, xactanalysis, xactware
claims, mitchell, truck est
claims, xactimate, xactanalysis, xactware
claims, filetrac