Who We Are
A LITTLE HISTORY: Roanoke Valley Claims Service was formed in 1999 as a one man operation servicing clients
within a 100 mile radius of Roanoke, Virginia. In 2007 Court Enterprises, Inc., formed by Charles Witt, SCLA, AIC, AIS, a
claims veteran, who at that time had more than 25 years of experience, purchased the name and assets of Roanoke
Valley Claims Service.
Since that purchase RVCS has grown into a Super-Regional Multi-Line Adjusting Firm servicing Insurance Carriers, Self-
Insured Entities, Third Party Administrators and Municipalities across 25 STATES and the District of Columbia! In
addition, RVCS has a fully dedicated division of casualty adjusters handling Liability/Casualty Claims across the
Our Mission: RVCS exists to serve you. Whatever your needs!
That’s it! We don’t TELL you what we can do for you, or how we’re going to give it to you.
We ASK what you need from us, and in what format you want it; then,
we work with you as a partner to provide a prompt, professional product at a fair price.
Meet Your Management Staff
Charles Witt, SCLA, AIC, AIS – President/CEO
Charles has 40 years of multi-line adjusting and
management experience, including 23 years with regional and national insurance
carriers. As a carrier staff person Charles held positions ranging from
Adjuster, to General Adjuster and from Litigation Manager, to Claims Manager.
Charles’ last carrier position was Vice President of Claims for a regional Mutual Carrier in the Northeast. .
With the purchase of RVCS in 2007 Charles also has
16+ on the Independent Adjusting side
Martine Smith - Property Claims Manager
Charles Matthew, AIC - Liability Claims Mngr/Gen.Adjuster
Charlie has 33+ years experience as a multi-line adjuster and manager handling Residential and Commercial property losses, Heavy Equipment , Personal Auto , Cargo and a full range of liability related claims.
Sean Waddle, AIC - National Director Sales and Marketing
Sean joined RVCS in 2019. His primary responsibility is to grow the company by developing lasting relationships with our client partners. Though new to the claims industry, he has 15+ years of sales and marketing experience with the tourism, higher education, broadcast and digital industries alike.
We are fortunate to have a very diverse client base across all the states we service. To understand the sometimes unique needs of our clients and the industries they represent, we believe it’s important to belong to, and/or participate in the industry association(s) that are relevant to our clients. Below is a list of the various associations we are either members of, and/or support.
National Association of Mutual Insurance Companies – NAMIC www.namic.org
Virginia Association of Mutual Insurance Companies – VAMIC www.vamic.org
Pennsylvania Association of Mutual Insurance Companies – PAMIC www.pamic.org
Ohio Association of Mutual Insurance Companies – OAMIC http://oamic.org/
West Virginia Association of Mutual Insurance Companies – WVAMIC www.wvmic.com
Trucking Insurance Defense Association – TIDA www.tida.org
Virginia State Claims Association www.virginiastateclaims.com
Roanoke Claims Association www.virginiastateclaims.com/Roanoke.html
Lynchburg Claims Association www.virginiastateclaims.com/Lynchburg.html
Mid-Valley Claims Association www.midvalleyclaims.org