A LITTLE HISTORY: Roanoke Valley Claims Service was formed in 1999 as a one man operation servicing clients within a 100 mile radius of Roanoke, Virginia. In 2007 Court Enterprises, Inc., formed by Charles Witt, SCLA, AIC, AIS, a claims veteran, who at that time had more than 25 years of experience, purchased the name and assets of Roanoke Valley Claims Service.
Since that purchase RVCS has grown into a Regional Multi-Line Adjusting Firm servicing Insurance Carriers, Self-Insured Entities, Third Party Administrators and Municipalities across 13 STATES and the District of Columbia! In addition, RVCS has a fully dedicated division of casualty adjusters handling Liability/Casualty Claims across the country.
Our Mission: RVCS exists to serve you. Whatever your needs are!
That’s it! We don’t TELL you what you want, what we can do for you, or how we’re going to give it to you…
We ASK what you need from us, and in what format you want it; then,
we work with you as a partner to provide a prompt, professional product at a fair price.
Meet Your Claims Staff
Charles Witt, SCLA, AIC, AIS – President/CEO
Over 34 years of Multi-line adjusting and management experience with national and regional insurance carriers as well as independent adjusting firms. Last position prior to purchasing RVCS was as Vice President of claims for a carrier in the Northeast.
Bob Christ – Claims Manager
30+ years of Multi-line and management experience with national, and regional insurance carriers as well as independent adjusting firms.
Charles Matthew, AIC - Multi-Line Supervisor
33+ years experience as multi-line adjuster and manager handling residential and commercial property losses, as well as liability claims.
Sam Corso – General Adjuster
45+ years of Multi-line adjusting and SIU experience with a national carrier and RVCS.
Dave Eary – Heavy Equipment/Auto Damage appraiser
35+ years of Physical Damage appraising experience with a national insurance carrier and independent adjusting firms.
Phillip Reid – Adjuster
18+ years of Multi-line adjusting experience with a national insurance carrier and independent adjusting firms. Handles property, liability and cargo losses
Bill Stetson – Adjuster
8+ years experience adjusting personal lines and commercial lines property losses. 5 years of prior contracting experience. HAAG Certified. On-scene accident investigations.
Ron Smith – General Adjuster
20+ years experience as multi-line adjuster handling large personal and commercial lines property losses and bodily injury claims.
Martine Smith - Adjuster
25+ years experience handling residential and commercial property & casualty claims.
Susan Broyles - Multi-line Adjuster
39+ years of handling residential and commercial property and casualty claims.
Keith Farmer, AIC - Adjuster
25+ years experience as multi-line adjuster.
Raynelle Lankford - Multi-line Adjuster
31+ years experience as field adjuster with national carrier. 10 years experience as multi-line staff adjuster.
Kristopher McDonough, JD
14+ years of Multi-line adjusting experience with a national insurance carrier and independent adjusting firms.
Brenda Jackson - Multi-line Adjuster
30+ years multi-line claims experience as field adjuster and company examiner.
Todd Norman – Adjuster
7 + years experience adjusting personal lines and commercial lines property losses and business interruption losses. Over 20 years of accounting experience. HAAG Certified
Jeff Williams - Adjuster/Heavy Equipment Damage appraiser
30+ years experience handling multi-line claims as a carrier staff adjuster and Independent Adjuster. Heavy equipment and auto damage appraiser.
Jonathan Neal – Adjuster
10+ years of Multi-line claims adjusting of personal and commercial property losses.
Audrey Bond - Adjuster
24+ years experience adjusting property and liability claims.
Michael Davis - Adjuster
30+ years as property adjuster with CAT experience.
Rusty Neeper - Adjuster
14 + years experience as residential and commercial property adjuster with a national carrier and as an independent. Additional experience as an Estimator for a restoration company.
Frank Singleton - Adjuster
7+ years experience as multi-line claims adjuster handling residential and commercial losses. Previous experience in the construction industry.
Sam Starcher II, PCLA
30+ years experience as residential and commercial property adjuster.
Bill Stone - Heavy Equipment & Auto Damage Appraiser
17 + years experience as appraiser of automobiles, heavy equipment, marine and motorcycles. Additional 5 years as auto appraiser.
Brad Smith - Multi-line Adjuster
30+ years experience in property and casualty claims as well as on-scene accident investigations and cargo losses.
Ron Working - Adjuster
20+ years experience as multi-line adjuster handling liability investigations, on-scene accident investigations, cargo losses, property and farm claims.
Frank Dotson - Adjuster
4+ years as property adjuster. Additional 20+ years in construction.
Joshua Graupman - Adjuster
Richard Hardman - Adjuster
Steve Morrissey - Adjuster
Sandi Sanborn - Administrative Assistant
Joan Keating - Administrative Assistant
We are fortunate to have a very diverse client base across all the states we service. To understand the sometimes unique needs of our clients and the industries they represent, we believe it’s important to belong to and/or participate in the industry association(s) that are relevant to our clients. Below is a list of the various associations we are either members of, and/or support.
National Association of Independent Insurance Adjusters – NAIIA www.naiia.com
National Association of Mutual Insurance Companies – NAMIC www.namic.org
Virginia Association of Mutual Insurance Companies – VAMIC www.vamic.org
Pennsylvania Association of Mutual Insurance Companies – PAMIC www.pamic.org
Ohio Association of Mutual Insurance Companies – OAMIC http://oamic.org/
West Virginia Association of Mutual Insurance Companies – WVAMIC www.wvmic.com
Trucking Insurance Defense Association – TIDA www.tida.org
Virginia State Claims Association www.virginiastateclaims.com
Roanoke Claims Association www.virginiastateclaims.com/Roanoke.html
Lynchburg Claims Association www.virginiastateclaims.com/Lynchburg.html
Mid-Valley Claims Association www.midvalleyclaims.org